PTA Clerifies In Response of Complaints about services:
With respect to social media posts about packet loss being experienced by some consumers while using gaming apps, it is clarified after checking from internet bandwidth providers that internet traffic including gaming Apps are currently working normal across Pakistan.
No service degradation has been experienced.
Attributing the packet loss to PTA without ascertaining factual position or clarifying with PTA is uncalled for and disappointing.
There might have been service issue in some specific area which may be reported to service provider or PTA as a complaint.
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